Returns & Order Issues

We accept returns for defective, damaged, or incorrect items only.

• Return window: Buyers must contact us within 7 days of delivery

• Condition: Item must be unused and in original condition

• Return shipping cost: Free for confirmed defective or incorrect items

Exchanges

We do not accept exchanges.

If your order arrives damaged, incorrect, or defective, please contact us within 7 days of delivery so we can make it right. You can reach us through the Contact link on our website or by emailing contact@twilightgrove.farm. Please include your order number and a brief description of the issue.

We’re always happy to work with you to resolve any problems and ensure you have a positive experience.

Thank you for supporting small-scale, handcrafted goods!