Privacy Policy
Last updated: October, 2025
At Twilight Grove, we value honesty and transparency - that includes how we handle your personal information. This page explains what we collect, how it’s used, and how we keep it safe.
Information We Collect
When you place an order or reach out through our Contact page, we may collect your name, email, mailing address, and phone number.
Payment details are processed securely through our payment provider - we never see or store your full credit card number.
We also use cookies and basic analytics to understand how visitors use our site and to help improve your experience.
How We Use Your Information
We use your information only to:
Process and ship your orders
Send order updates or respond to questions
Improve our website and customer experience
Comply with legal and tax obligations
Your information is never sold or shared beyond what’s necessary to complete your purchase or meet legal requirements.
Sharing Information
We work with trusted partners such as payment processors, website hosts, and shipping carriers. They only receive the information needed to do their part in fulfilling your order and are required to handle it safely and responsibly.
If required by law, we may share limited information with legal authorities.
Cookies & Data Retention
Our site uses cookies to remember preferences and analyze website traffic. You can adjust or disable cookies anytime through your browser settings.
We keep your data only as long as needed to provide our services and meet recordkeeping obligations.
Your Rights & Contact
If you’d like to access, correct, or delete your personal information - or simply ask a question about how it’s used - please reach out through our Contact page or email contact@twilightgrove.farm.
We’re a small, farm-based business and take your trust seriously. Thank you for supporting Twilight Grove.